AI Agents & Automation
Agents and automated workflows for repetitive operational work: intake, routing, follow-ups, summaries and hand-offs.
What problem it solves
Teams lose hours moving information by hand between forms, inboxes, calendars, spreadsheets and customer conversations.
Who it is suitable for
Professionals and small businesses with a repeatable workflow that can be mapped, tested and documented.
What I provide
- Enquiry intake, qualification and routing
- Follow-up sequences across email, SMS and WhatsApp
- AI agents grounded in the business's own information
- Workflow automation with tools such as n8n, Make and Zapier
- Voice and chat agents for defined tasks, with a person behind every exception
In practice
- A new website enquiry gets an instant reply and lands in your inbox already qualified.
- A quote that goes unanswered triggers a polite follow-up two days later.
- A weekly summary of every enquiry is written for you automatically.